• Work with DTC management to improve operations and procedures to enhance timely and efficient workflow, including information systems, supplies, and communications. 

• Provide administrative support to DTC Management team and departmental initiatives. 

• Troubleshoot day-to-day internal customer issues adhering to problem solving and escalation procedures. 

• Supports on-property inventory, coordinating all wine orders and inventory counts. 

• Play a key role in the SOP process and communication to DTC team members on inventory performance. 

• Proactively identify, analyze and execute opportunities to reduce costs, improve efficiency and enhance the internal consumer’s experience. 

• Partner with the retail team to improve the DTC inventory model and assist in developing the strategic integration of the long-term inventory plan and institutional understanding.  

• Work with DTC team to ensure inventory compliance; maintains accurate records; processes case goods and packaging inventory transfers, receipts, and removals. 

• Coordinate all shipping with our 3rd Party shipper and in-house shipments. 

• Partner with the Hospitality/Maintenance team to perform any event setup/teardown or light maintenance for the Estate. 

• Other duties as assigned. 

• Strong organizational, problem-solving, and analytical skills; ability to manage priorities. 

• Must effectively and diplomatically interface and communicate with employees at all levels and departments in the company. 

• Highly proficient in Word, Excel, PowerPoint; Adept at learning new software platforms 

• Demonstrated communication skills; ability to build rapport and influence employees and management at all levels. 

• Decisions made with thorough understanding procedures, company policies and business practices to achieve results and deadlines. 

 WAGE TRANSPARENCY: 

The base pay for this role ranges from $23.19 - $26.00 per hour. Compensation will be determined by candidate experience, skills and location.

BENEFITS:

• Health Benefits – Medical, Dental, Vision, Disability & Life insurance
• 401k with employer match
• Accrual for Vacation, Health and Wellness and 12 paid holidays
• Paid volunteer time - 16 hours per year
• Learning & Development opportunities
• Modern Health virtual mental health & coaching visits
• Wine discounts!